Testimonials

Project: Install, Repair or Replace Plumbing or Fixtures
They really take pride in what they do. It is rare to find that today.

Peter W.

Project: Install, Repair or Replace Plumbing or Fixtures
Hard to find an honest plummer, glad I did. He is an independent Navy vet who is out to try to change the reputation of his industry.

Frank L.

Project: Install a Tankless Water Heater System
GREAT SERVICE!! I sent an inquiry for an estimate on Sunday morning (my only day off) and got a call from Mark about 15 minutes later. He set up an appointment for that day and he evaluated my hot water needs and had several different options. He also discussed some of his competitors and told me to feel free to get a quote from them as well. Who tells you who their competitors are and to feel free to call them? Probably someone who knows their pricing is very fair. He didn’t pressure me into making any certain decision and told me to go ahead and think about it and give him a call with any questions or when I make a decision. I chose to go the more expensive route with a tankless hot water heater as the thought of endless hot water was very appealing to me as well as being able to wash my car or fill my hot tub with warm water. Mark then asked when the best time for me was to do the install not dictating when his schedule was best. As I work six days a week I Initially told him it would most likely have to be done on the weekend. Mark said they preferred to do it during the week but if the weekend works best for me he would make it happen at no additional charge. Later that day I found someone that could be at my house during the week and he rescheduled it for The upcoming Wednesday. The day of the install I asked if they can install a hot water hose bib in the garage and they said it wouldn’t be a problem and ran to the local hardware store to get all the parts. It took the installer all day for the total install. It’s no wonder it’s more expensive than a tank. When it was all done they had us run as many hot water faucets as we wanted but at least three for about a half an hour just to make sure everything was working correctly and we were getting all the hot water we needed. A few days later the office manager followed up to make sure everything was working fine and to see if we had any questions we need answered. We didn’t just enjoying endless hot water. I will definitely call them back if I need future plumbing needs.

Jeremiah L.

Project: Install, Repair or Replace Plumbing or Fixtures
Dave was friendly and did not laugh at the mess my husband and I made of our blotched attempt at replacing our faucet he just kindly said they can be tricky to instal. I will call them again when we mess up our next plumbing job.

Lynne T.

Project: Install, Repair or Replace Plumbing or Fixtures
I can only say, I finally got it right with this company. Dave made me forget my fears about plumbers, since I do know a few who call themselves (PLUMBERS). Thank you again Mark & Dave.

Betty G.

Straight Up called within 10 minutes of my post “on a sunday night!” And responded to my home with a waterheater within the hour. He removed and replaced the broken device within 2 hours. The cost was significantly less than what my research indicated and far less than the others who called stated their costs would be. He did not charge me a “weekend rate”, he wanted the business and did a great job! Call them for any plumbing work you need to have done. The person who responded was the owner and a huge plus was that he is former Navy!

Todd H.

GREAT SERVICE!! I sent an inquiry for an estimate on Sunday morning (my only day off) and got a call from Mark about 15 minutes later. He set up an appointment for that day and he evaluated my hot water needs and had several different options. He also discussed some of his competitors and told me to feel free to get a quote from them as well. Who tells you who their competitors are and to feel free to call them? Probably someone who knows their pricing is very fair. He didn’t pressure me into making any certain decision and told me to go ahead and think about it and give him a call with any questions or when I make a decision. I chose to go the more expensive route with a tankless hot water heater as the thought of endless hot water was very appealing to me as well as being able to wash my car or fill my hot tub with warm water. Mark then asked when the best time for me was to do the install not dictating when his schedule was best. As I work six days a week I Initially told him it would most likely have to be done on the weekend. Mark said they preferred to do it during the week but if the weekend works best for me he would make it happen at no additional charge. Later that day I found someone that could be at my house during the week and he rescheduled it for The upcoming Wednesday. The day of the install I asked if they can install a hot water hose bib in the garage and they said it wouldn’t be a problem and ran to the local hardware store to get all the parts. It took the installer all day for the total install. It’s no wonder it’s more expensive than a tank. When it was all done they had us run as many hot water faucets as we wanted but at least three for about a half an hour just to make sure everything was working correctly and we were getting all the hot water we needed. A few days later the office manager followed up to make sure everything was working fine and to see if we had any questions we need answered. We didn’t just enjoying endless hot water. I will definitely call them back if I need future plumbing needs.

Jeremiah L.

The workmanship and compassion to do the job correctly was very rewarding. The company was extremely reasonable in its price quote. I was contacted after completion of the job to make sure I was satisfied.

David K.